Allied Reliability is now offering Remote Diagnostics. In speaking with current and potential customers about the non-FTE model, there were two things that repeatedly came to light. The first was the difficulty of a “Small Plant” to be able to afford a full PdM program. Often times the travel costs to get a technician to the site would be as much as the actual cost of the work performed. The second was the desire to have the site personnel collect the data and have Allied Analysts perform the analysis and reporting. This would allow for more site ownership in the program and allow for more flexibility as to when the data could be collected. Regional technicians are only able to be on site one time a month which causes difficulties if certain areas of the plant are not in operation at the time of their visit. Having data collection capabilities on site also provides the ability to perform follow-up testing immediately after equipment repair.
Remote Diagnostics could be performed in two different ways or a combination of both. The first, would be the site would purchase a single channel data collector and Allied would train and mentor site personnel on the proper procedures and techniques to collect quality vibration data. The data would then be sent to an Allied Analyst who would perform the analysis and reporting then post the results into the TEAM software. The second method would be permanently installed sensor systems that would automatically transmit the data back to the Allied Analyst to perform the analysis and reporting. In certain applications, a combination of both methods could be utilized.
Allied will work with you to ensure the program is designed and engineered to achieve optimum results prior to starting the Remote Diagnostics program. Allied will also have our analyst on site for the first two to three data collection cycles to perform the training and mentoring needed for site personnel to perform this work independently. This Analyst will also make semi-annual site visits to perform continuing education and any advanced troubleshooting that may be needed. The final critical item in this program is the phone support availability. Contrary to most in house programs, the site personnel will have access via phone support to the Allied technical knowledge bank of technicians and analysts.