Removing the Barriers
It is human nature to resist change. Most companies will need to confront the following seven organizational barriers:
- Alignment -- Each function of an organization working to optimize its own performance, which may not be consistent with other functions
- Governance -- Competing priorities, limited resources, organizational patience, and leadership “drift”
- Leadership -- A lack of authority in decision-making and accountability
- Structure -- Holding to old processes, requirements, and behaviors
- Correct Metrics -- Relying on lagging or results-based metrics, instead of leading or behavior-based metrics
- Behavior, Communications & Change -- Focusing on the technical challenge and not on everything else.
- Discipline -- Lack of organizational discipline
Refer to our “Beyond the Technology” eBook for strategic solutions to these barriers. Download here.
We have found that strategic change management entails thinking through all of these elements, so that change sticks. The technology solution is not just something to be plugged right in; it requires time, attention, and finesse to roll out. In many cases, the technical change itself represents around 30%, while the organization and culture change can be as much as 70% of the overall effort. Allied Reliability can help at any stage of your technology implementation/change management journey to improve asset reliability, and increase the bottom line.