Privacy Notice –
Allied Reliability Recruitment

What does this Privacy Notice cover?

This notice sets out what personal information we collect, for what purposes and your rights in this respect.

This Privacy Notice provides information about personal information which is processed by a company or companies within TFH Reliability Group, LLC and/or its subsidiaries (collectively ‘Allied Reliability’ or ‘we’) which is part of the Shell group of companies (‘Shell Group’) in relation to individuals who apply to work for, or who attend a recruitment event or undertake an assessment with Allied Reliability. This includes prospective employees, interns and contractors.

This Privacy Notice explains what personal information we process about you, why we are processing your personal information and for which purposes, how long we hold your personal information for, how to access and update your personal information, as well as the options you have regarding your personal information and where to go for further information.

For individuals who are successful in their application for employment, internship or engagement as a contractor, the Privacy Notice - Allied Reliability Employee, Contractor and Dependents’ is available via Allied Reliability’s HR Team or via

As well as this Privacy Notice, bespoke privacy notices and supplementary privacy statements may contain further information about how Allied Reliability is processing your personal information. In those instances, such privacy notices will be communicated to you separately.

Notices are also available from the Allied Reliability websites in the various locations in which we operate, in local languages and to reflect local requirements as appropriate.

Who is responsible for any personal information collected?

TFH Reliability Group, LLC a wholly owned subsidiary of Pennzoil-Quaker State Company, having offices at Directors Row 4405, Houston, Texas, 77092 along with your employing company, if different, (or in the case of dependents, the employing company of an Allied Reliability employee) either solely or jointly with its affiliates within the Allied Reliability and Shell group of companies.

Allied Reliability does not sell or share your personal information, whether or not for monetary or other valuable consideration.

If personal information of children is gathered this requires consent of the parent or guardian.

Special Notice - if you are under 13 years old and wish to apply for an Allied Reliability sponsored education or innovation event

Except in those cases where Allied Reliability organizes educational events specifically designed for children, we do not intentionally collect personal information of individuals under 13 years old. If you are under 13 years old, please do not send us your personal information for example, your name, address and email address. If you wish to contact Allied Reliability in a way which requires you to submit your personal information (such as for education or innovation events) please get your parent or guardian to do so on your behalf.

What personal information do we process about you?

Collection of information The categories of personal information we collect about you.

We process personal information relating to individuals who apply to work for, or who attend a recruitment event and/or undertake an assessment (‘Applicants’). This includes personal contact information, date of birth, whether you have the legal right to work in the country in which you have applied, your application for employment, your qualifications and experience, results of interviews and assessments.

Sensitive personal information

For the purposes of recruitment, personal information regarding health data may be processed only as strictly required and as permitted or required by local law for the purposes of making adjustments to the recruitment process, for assessing eligibility for positions and fitness to work and provision of facilities in the workplace to accommodate health problems.

In addition, we gather personal information where it is necessary for the purposes of complying with employment and social security laws including those specifically for the purposes of ensuring equal employment opportunities as required by US law, covering applicant and employee information such as gender, race/ethnicity, nationality, disability, and veteran’s status.

For what purposes do we process your personal information?

The purposes for which we process your personal information.

We process your personal information for the following purposes:

  • Human Resources, personnel management, business process execution and internal management - including resource planning, and recruitment;
  • Health, safety and security - including protection of an individual’s life or health, occupational health and safety, protection of Allied Reliability’s assets and staff, authentication of individual status and access rights;
  • Legal and/or regulatory compliance - including compliance with legal or regulatory requirements; or
  • Management reporting and analysis - including statistical analysis and surveys regarding the quality of the recruitment process.

We may also process your personal information for a secondary purpose where it is closely related, such as:

  • storing, deleting or anonymising your personal information;
  • fraud prevention, audits, investigations, dispute resolution or insurance purposes, litigation and defence of claims; or
  • statistical, historical or scientific research.

Pre-screening of Applicants

We carry out screening of all Applicants who we intend to make an offer of employment, engagement or internship (as the case may be) and prior to any offer being confirmed for the purposes of:

  • verifying the information that an Applicant provides during the screening/interview process. This will include verifying information with current/previous employers and educational institutions. No steps will be taken in this respect until the Applicant confirms the verification can take place;
  • screening Applicants against publicly available or government issued sanctions lists and media sources. This is to comply with legal and regulatory obligations, to protect Allied Reliability’s assets and employees/contractors and specifically to ensure that Shell Group can comply with trade control, anti-money laundering and/or bribery and corruption laws and other regulatory requirements.

Automated decision making and profiling

All applicants must answer questions which are necessary to ensure that individuals can lawfully enter into a contract with an Allied Reliability company if they are successful in their application.

Why do we process your personal information?

We will only process your personal information where we have a lawful basis to do so.

We only process personal information of Applicants:

  • in order to take steps at the request of the Applicant prior to entering into a contract;
  • where it is necessary to comply with a legal obligation to which the relevant Allied Reliability company/companies is subject to ensure compliance with applicable employment, social security laws and regulations;
  • where it is necessary for the legitimate business interests of Allied Reliability (such as ensuring compliance with legal obligations other than those related to employment or social security, the protection of Allied Reliability assets, reputation and Allied Reliability employees and contractors) except where such interests are overridden by the interests or fundamental rights and freedoms of the Applicant; or
  • (Only if legally required) with the explicit consent of the Applicant.

In those cases where processing is based on consent you have the right to withdraw your consent at any time. This will not affect the validity of the processing prior to the withdrawal of consent.

Who will we share the personal information with?

Your personal information are exclusively processed for the purposes referred to above and will only be shared on a strict need to know basis with:

  • Other companies within the Shell group of companies, including to those which may be located outside of your location;
  • Authorized third party agents, service providers, external auditors and/or subcontractors of Allied Reliability in particular authorized third parties who carry out reference and background checks on behalf of Allied Reliability;
  • A competent public authority, government, regulatory or fiscal agency where it is necessary to comply with a legal or regulatory obligation to which the relevant Allied Reliability company/companies is subject to or as permitted by applicable law; or
  • Any person to whom Allied Reliability proposes to transfer any of its rights and/or duties.

Interacting with Allied Reliability through social media

If you choose to interact with Allied Reliability through social media on an Allied Reliability administered social media page (‘Allied Reliability Social Media Page’) - such as Facebook, Instagram, Twitter or LinkedIn, your personal information (such as your name, your profile picture and the fact that you are interested in Allied Reliability) will be visible to all visitors of your personal webpage depending on your privacy settings on the relevant social media platform, and will also be visible to Allied Reliability. You can delete any data that you shared on these sites at any time through your relevant social media platform’s account. Allied Reliability does not track your activity across the different social media sites that you use. If you send a message to Allied Reliability via any messenger service on a social media platform, these messages are held for no longer than one month after receipt. Please contact Allied Reliability if you wish to make a request that you are unable to action yourself and which relates to an Allied Reliability Social Media Page - see the section below

Additionally, and to the extent Allied Reliability is jointly responsible with a social media platform of an Allied Reliability Social Media Page, Allied Reliability will have access through the social media platform to aggregated data providing statistics and insights that help to understand the types of actions you take on Allied Reliability Social Media Pages. For more information on how your personal information are processed on those social media platforms, including any targeted advertising that you may receive, please refer to your privacy settings accessible through your relevant social media platform’s account.

Transfers of your personal information to other countries

Your personal information may be transferred outside of your country, subject to appropriate safeguards.

Where your personal information has been transferred to companies within the Shell group and/or to authorized third parties located outside of the United States of America we take organizational, contractual and legal measures to ensure that your personal information is exclusively processed for the purposes mentioned above and that adequate levels of protection have been implemented in order to safeguard your personal information. These measures include contractual obligations preventing service providers from selling your personal information and Binding Corporate Rules for transfers among the Shell group. You can find a copy of Shell Binding Corporate Rules at

Security of your personal information

Allied Reliability is committed to safeguarding your personal information.

We have implemented technology and policies with the objective of protecting your privacy from unauthorized access and improper use and will update these measures as new technology becomes available, as appropriate.

How long do you hold my personal information for?

Allied Reliability only holds your personal information for a defined period of time

We hold personal information of unsuccessful Applicants for three years after the recruitment process or assessment has completed. If you are successful in your application, the personal information gathered through the recruitment process will be retained in line with the Privacy Notice - Employees’, Dependents’ and Contractors’ Personal information, which is available via Allied Reliability’s HR Department

What are the consequences of not providing your data?

Personal information requested and provided by Applicants are required in order to fulfil legal requirements and/or which is required for entering into a contract with you (or in the case of a contractor your employer/service provider). Failure to provide us with the information requested which is limited to that required for these purposes will negatively affect your chances of being selected for any potential employment, engagement or internship.

Your rights in relation to your personal information

Your rights and how to exercise them.

We aim to keep our information about you as accurate as possible. Regardless of which State you are resident in you can request: ▪ access to your personal information;

  • correction, or deletion of your personal information (but only where they are no longer required for a legitimate business purpose);
  • to limit the disclosure or use of your personal information, including sensitive personal information, if collected;
  • that the processing of your personal information is restricted; and/or
  • that you receive personal information that you have provided to Allied Reliability, in a structured, digital form to be transmitted to another party, if this is technically feasible.

To make any of these requests, please contact

Who can you contact if you have a query, concern, complaint, about your personal information?

If you have any issues, queries or complaints regarding the processing of your personal information please contact

You may also contact the Shell Group Chief Privacy Officer at or Shell International B.V. The Hague, The Netherlands - Trade Register, No. 27155369 Correspondence: PO Box 162, 2501 AN, The Hague.

Without prejudice to any rights you may have in line with local law you have the right to lodge a complaint with the Dutch Data Protection Authority whose address is Prins Clauslaan 60, 2595 AJ The Hague, The Netherlands. Please visit for more information.

For any technical issue with regards to your recruitment process or in case of questions or comments regarding job opportunities at Allied Reliability, please contact us at:

Cookies and similar technologies

We use cookies on our websites to provide you with the best user experience possible.

Allied Reliability uses cookies and similar technologies that aim to collect and store information when you visit an Allied Reliability website. This is to enable Allied Reliability to identify your internet browser and collect data on your use of our website, which pages you visit, the duration of your visits and identify these when you return so that we improve your experience when visiting our website(s). You can control and manage your cookies preferences by adjusting your browser settings or using the Allied Reliability cookies preference tool on Allied Reliability websites - for more information, please refer to the Allied Reliability Cookie Policy at Cookie Policy | Allied Reliability

Changes to this Privacy Notice

This Privacy Notice is updated over time.

This Privacy Notice may be changed over time. You are advised to regularly review this Privacy Notice for possible changes. This Privacy Notice was last updated in March 2023.

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